Cancellation Policy
Cancellation Policy for Unitri: Prioritizing Your Convenience
Thank you for choosing Unitri, where your satisfaction is our top priority. Our Cancellation Policy is designed to ensure a hassle-free experience when you decide to make changes to your order. If you have any questions or need assistance, please reach out to our dedicated customer service team at : info@unitri.in.
1) Cancellation Window
- 1.1) You have the flexibility to cancel your order within 4 hours of placing it.
- 1.2) Cancellation requests received after this period may not be accommodated, as orders are processed promptly for swift dispatch.
2) How to Request Cancellation
- 2.1) To cancel your order, please send an email to mailto:info@unitri.in with the subject line “Order Cancellation Request.”
- 2.2) Include your order number and a brief reason for cancellation in the email body.
3) Order Processing Stage
- 3.1) Cancellation requests are most effective when made during the initial stages of order processing.
- 3.2) Once an order moves into the processing stage, changes or cancellations may be challenging to accommodate.
4) Refund Process:
- 4.1) If your cancellation request is approved, refunds will be processed based on the original payment method.
- 4.2) Please allow 5-7 business days for the refund to reflect in your account, as processing times may vary.
5) Partial Cancellations:
- 5.1) Unitri allows partial order cancellations if only specific items need to be canceled.
- 5.2) In such cases, the refund will be issued for the canceled items, excluding shipping charges.
6) Order Shipped or Delivered
- 6.1) Cancellation requests for orders already shipped or delivered may not be entertained.
- 6.2) In such instances, customers are encouraged to consider our hassle-free return policy for unwanted items.
7) Contact Us
- 7.1) If you have any questions, concerns, or need assistance with order cancellations, please contact our customer service team at info@unitri.in
8) Policy Updates:
- 8.1) This Cancellation Policy may be updated periodically. Please review it regularly for any changes.
- Unitri is committed to delivering a seamless shopping experience, and we appreciate your understanding of our Cancellation Policy.
- Call: +91 62801 21920
- E-mail: info@unitri.in
